Frequently Asked Questions

ScoutTrack Football offers a Premium subscription at €14.95/month. This includes all features like scouting reports, player database, shadow teams, team management, messaging system, and analytics dashboard. Check our pricing page for the most current information.

You can cancel your subscription at any time from your account settings page. Navigate to Settings, then select the "Subscription" tab where you'll find the option to cancel. Your subscription will remain active until the end of your current billing period. Please note that we do not offer refunds for partial subscription periods.

We accept all major credit and debit cards including Visa, Mastercard, and American Express. All payments are processed securely through our payment provider, Stripe. We do not store your payment information on our servers.

The Premium subscription allows you to add unlimited team members to your scouting department. Each team member can be assigned different roles (Admin, Scout, or Manager) with appropriate permissions. This makes ScoutTrack Football scalable for organizations of any size without worrying about per-user costs.

Quick Scout Reports are designed for rapid entry of essential player information observed during a match. They include basic fields for recording player details, strengths, weaknesses, and ratings.

Advanced Scout Forms provide an extensive evaluation framework with detailed assessment categories for physical, technical, tactical, and psychological attributes. These forms are ideal for comprehensive player evaluations and include over 40 rating fields for in-depth analysis.

Shadow Teams allow you to create virtual squads combining both scouted and custom players to visualize potential team compositions. You can:

• Create multiple shadow teams for different purposes (first team, youth team, transfer targets, etc.)
• Select from different formation templates (4-4-2, 4-3-3, 3-5-2, etc.)
• Drag and drop players into specific positions on the field
• Save different lineup variations for each shadow team
• Analyze how scouted players would fit into your existing squad

This feature helps recruitment teams visualize how potential signings would integrate into their team structure.

Scouted Players are those for whom you've created a scouting report based on actual match observations. These reports include detailed evaluations, strengths, weaknesses, and context about the game where they were observed.

Custom Players are profiles you create manually without a scouting report. This feature lets you add players to your database without having scouted them in person - useful for adding existing squad members, creating placeholder profiles for potential targets, or recording players based on video analysis or secondary information.

Yes, ScoutTrack Football allows you to export your scouting data in multiple formats:

• CSV export of your entire player database or filtered results
• PDF export of individual scouting reports
• Printable team sheets for shadow teams and lineups

This makes it easy to share information with coaches, directors, or other stakeholders who may not have direct access to the platform.

Yes, ScoutTrack Football is fully responsive and works on smartphones, tablets, and desktop computers. Our mobile interface is optimized for quick data entry at matches, while the desktop version provides expanded views for more detailed analysis. You can seamlessly switch between devices using the same account.

ScoutTrack Football works with all modern browsers, including:

• Google Chrome (recommended)
• Mozilla Firefox
• Safari
• Microsoft Edge

For the best experience, we recommend using the latest version of Google Chrome or Mozilla Firefox.

Currently, ScoutTrack Football requires an internet connection to function fully. However, we understand that scouts often work in locations with limited connectivity. While we don't offer a complete offline mode, we are developing features to allow basic data entry when offline, with automatic synchronization when connection is restored.

We offer multiple support channels:

• Email support: support@scouttrackfootball.com
• In-app messaging for quick questions
• Comprehensive documentation available in your account settings

Our support team is dedicated to providing timely assistance to all subscribers.

To add team members:

1. Navigate to the "Team Management" section from your dashboard
2. Click the "Invite New Member" button
3. Enter the email address of the person you want to invite
4. Select their role (Admin, Scout, or Manager)
5. Add an optional personal message
6. Click "Send Invitation"

The invited person will receive an email with instructions to create their account and join your team. They'll have immediate access to your team's data based on the permissions assigned to their role.

ScoutTrack Football offers three user roles with different permission levels:

• Admin: Full access to all features, can manage team members, change settings, and access all data. Can add/remove users and change their roles.
• Scout: Can create and edit scouting reports, view player database, and use shadow teams. Cannot manage team members or change system settings.
• Manager: Can view all scouting reports and analytics, but cannot create or edit reports. Ideal for coaches or directors who need to review but not input data.

Yes, ScoutTrack Football includes scout performance tracking features:

• Number of reports submitted (total and monthly)
• Last active dates for each team member
• Analytics on scout productivity and focus areas
• Scouting distribution by position, age group, or region

This helps recruitment directors monitor productivity and ensure balanced coverage across all scouting priorities.

Your Team ID is available in the Team Management section. New members can use this ID during registration to join your team. We recommend using the direct email invitation system rather than sharing your Team ID, as this ensures proper role assignment and provides a smoother onboarding experience for new team members.